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Made-to-Order Items:

All our products are crafted with care and are made to order. As a result, please allow approximately 10 days for the processing and dispatch of these items. Our skilled artisans and craftsmen ensure that each product meets the highest standards before it is shipped to you.

In-Stock Items:

For your convenience, we maintain a limited stock of some of our best-selling products. Orders containing in-stock items will be shipped within 2-3 business days from the date of purchase. We understand the importance of receiving your order promptly, and we strive to dispatch these items swiftly.

Dispatch Timeline Inquiry:

Should you require specific details about the estimated delivery time for your order, we invite you to reach out to us. You can contact our customer service team via email at shop@ourlove.in or over WhatsApp on +91 8800 603 063. We are here to assist you and provide accurate information regarding the status and delivery of your purchase.

At Our Love, each piece is meticulously crafted with devotion. We maintain a strict no-refund policy upon product sale. However, if you encounter sizing issues or notice imperfections, we facilitate size exchanges or minor alterations. 

CUSTOMER SUPPORT

For any queries, feel free to contact us using the details below.

Email - shop@ourlove.in

Contact no - +91 8800603063

MANUFACTURING

Aruville International
B-23, 1st floor, sector-8, Noida, U.P 201301 India